MAKING IT EASIER FOR YOU TO ACCESS HEALTH CARE
We know sometimes it can be difficult to get a GP appointment.
Part of the reason for this is that many face-to-face appointments are used for problems that could be better dealt with over the telephone.
From 24th July 2017, this surgery will be offering extra telephone consultations every day.
If the receptionist feels your enquiry can be dealt with over the phone, your details will be taken and a GP will call you back within a few hours.
If you need to be seen, the GP will then book you a face-face appointment with a clinician at the practice later that same day.
Children under 2 and patients with complaints that require an examination are not suitable for this service and will be offered a face to face appointment.
If you have any queries about the telephone service or would like to opt out, please contact reception.
Thank you for your patience at this time of change, and we hope you find the new service beneficial.