St Peter's Health Centre

We have a new service that involves inviting people who identify as trans, non-binary or intersex (TNBI) for an annual holistic review. This includes physical, mental and sexual health. We will also talk about cancer and other screenings.

We have been informed that there is currently a long waiting list for outpatient appointments 

If your GP has referred you for a hospital outpatients appointment and you have not received your appointment information within 18 weeks from the date you were referred, please contact BSUH Outpatients on 0300 303 8360. 

Referrals can often take weeks/months for triage from submission due to current extensive demand for services. Until referrals are triaged by a specific service, patients are unable to access information via the outpatients system. 

Please also note that, if a referral is submitted as urgent by a clinician, this does not necessarily ensure that it is treated as urgent by the service and may be downgraded to routine at the discretion of the triaging consultant following local protocols and pathways. 

Please do not contact us regarding your appointment waiting time as unfortunately this is outside of our control. 

St Peter’s Health Centre

Unfortunately, following the pandemic, hospital waiting times for procedures and appointments have increased.  If you are waiting for a procedure or appointment at the hospital please do not contact the practice about this, as we do not have access to the hospital appointment or waiting list system. Please see below numbers and contact the department directly.

BSUH  Hospitals Outpatients: 0300 303 8360

MSK (musculoskeletal service): 0300 303 8063

Wellbeing Service: 0300 002 0060

Diabetes Care For You: 0300 373 1886

Dermatology Outpatients: 01273 665140

If your condition has worsened please contact the outpatient department to enquire when your appointment will be. The details of the outpatient department should be on any correspondence that you have received from the hospital.  If you feel that your symptoms are more severe and that the appointment time is too long, then please contact the specialist’s secretary to ask the specialist reviews your referral in light of your new symptoms. The number and email for the specialist secretary should be on the correspondence which you have received from them.  If you are unable to contact outpatients or the specialist secretary then please contact the Patient Advice and Liaison Service (PALS).  If you are concerned that your new symptoms may not be related to your original condition then you should let us know, and we can assess, advise, and manage your new condition.

Thank you

Update on our new premises

The latest date for the final completion of our new premises is 31 May 2024.  Work is going full steam ahead.  The front doors on Oxford St will be in use from Monday 22 April.  Our new furniture will not be arriving until the end of May - you will see many changes over the next 8 weeks.

Through our partnership with Brighton and Hove Federation, patients now have access to additional appointments from 18.30 to 20.00 weekdays and 09.00 to 17.00 Saturday and Sunday.  

These include remote and face to face GP appointments as well as appointments with a nurse, pharmacist or health care assistant.

Specialist clinics are also being available (e.g. menopause and womens health). Please refer to the Federations website, https://www.brightonandhovefed.co.uk/enhanced-access, for updates.  

Access to these clinics is by contacting thepractice in the normal way. These appointments might be held at a different location to the practice and are subject to availability.

Brighton & Hove Federation (brightonandhovefed.co.uk)

Primary Care for our local community.

Brighton and Hove Federation includes all 32 GP practices in Brighton and Hove.  The website is new and will be constantly developed and updated. Please bookmark it to keep up to date.

What is our Vision? (why are we here?)

To help our patients become happier and healthier

What is our Mission? (what do we do?)

The St Peter's team supports the delivery of the best possible healthcare in partnership with our patients

What are our Values? (our ethos)

Supportive:

     We value teamwork and good morale

     We are inclusive and non-judgemental

     We treat people with respect and kindness

     We encourage patients to help themselves

Sustainable

     We are financially secure

     We manage business risks

     We strive for sustainable work-life balance and job roles

     We limit our environmental impact

 Accountable

     We acknowledge our mistakes and learn from them

     We provide the best care we can within our resources

     We hold patient safety paramount

     We value the trust patients put in us

Aspirational

     We are optimistic

     We invest in developing our service and people

     We train the workforce of tomorrow

     We embrace improvement & innovation

As well as a source of information about our practice, we hope our website will also serve as a useful resource for health-related information. Please take a tour and send us any feedback you may have, as we are dedicated to providing you with the best possible experience - both in our surgery and online. 

Some of the services that St Peter’s Health Centre provides are additional to our core General Medical Services Contract.  These services are called Locally Commissioned Services, based on the needs of our local population.   At the current time it is likely that the budget general practice has for these services is going to be overspent.  NHS Sussex Integrated Care Board (ICB) has a statutory responsibility to ensure they don’t overspend so have made the decision to cap our funding.  We are therefore having to adjust some of our services to meet this financial constraint. 

As a result we are having to review some of our services which may mean that your name will need to be put on a waiting list.  Two of the services affected are changing ring pessaries and intra-uterine devices for non-contraceptive purposes.  We will let you know if there are any further affected services. 

Please note that this does not affect normal appointments with our clinical team. 

We are sorry that this is happening and hope that the situation will improve in April 24.

Healthwatch Report